With close to 10 years of combined experience in the Sales & Marketing, Property & Facility management and Hospitality sector. Serphina has lead a team of professionals to market and introduce product development programs, targeted towards existing and new markets. Serphina is also highly experienced in scouting and training future potentials, to provide the same professional and holistic experience for their clients with her dedicated training regimes.
Serphina’s latest employment was with the One Rochester Group providing advisory to the board and taking on management roles. Working effectively with a weekly sales target together with her team to achieve. Managing and upselling an unforgettable experience to their high net worth clients, to ensure the highest retention rate of customers.
Under her leadership, the Urban Property Management team is resolved and dedicated to providing customers with the best management personnel tailored to the estate’s specific characteristic.
“To achieve success, the right person for the right job.”
Our team of technical, legal and management consultants are fully equipped and ready to assist you in the Management of your estate.
We assist our clients in carrying out the necessary duties as laid out in the BMSMA Act, and can advise accordingly.
Our team is always ready to assist in property maintenance, and can assist in maintenance matters efficiently and effectively.
Our team is fully capable of
assisting developers in the
handover procedures to
their purchasers. We fully understand the complications and
confusion of the handover process and are well apt with providing assistance to ensure a smooth handover process.
Our team will manage the building operational issues for the MCST, including inspections and discharging duties for the MCST.
Our team will take care of the Budgeting for AGMs, Accounts control and other monetary matters for the MCST.
Proper maintenance and repairs are necessary to maintain a safe and comfortable environment.
Our team’s vast experience ensures that compliance with the MCST be adhered.
Meetings and AGMs will require precise management and planning. Our team is here to help.
Our team has handled numerous defect rectifications, thus are able to advise and direct accordingly.
Get in Touch
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Call us 24/7. We are there for your support
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Where to find us
55 Serangoon North